Frequently Asked Questions
Everything you need to know about our handcrafted silver jewelry.
What materials are used in Argent Silversmith jewelry?
We exclusively use high-quality 925 Sterling Silver and ethically sourced gemstones. Each piece is hallmarked to guarantee its purity and authenticity.
How long will it take for my order to arrive?
Orders are typically processed within 2-3 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do you offer a warranty on your pieces?
Yes, all our jewelry comes with a 12-month warranty covering manufacturing defects. Please note this does not cover accidental damage or natural wear and tear.
What is your return and exchange policy?
We offer a 30-day return window for unworn items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless faulty.
How should I care for my silver jewelry?
To maintain its shine, store your jewelry in a cool, dry place and avoid contact with perfumes or chlorine. Use a soft silver polishing cloth to remove any natural oxidation.
Can I request a custom size or design?
We love creating bespoke pieces. Please contact our studio team via the contact form with your requirements, and we will provide a quote and estimated timeline.